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Consultation Contract & Rate Information

For home and small business users who only require occasional support, a pay-as-you-go method may be the best solution to meet your needs and budget.

We also offer service contracts which carry 12-month minimum term commitments but can substantially reduce hourly rates and destination charges. All support contracts, on-site and telephone/email, include Remote Desktop Management services.


Standard Hourly Rates & Fees

Service Type Rate
Desktop/Application Support
Support for Mac/PC/mobile/tablet hardware and typical software
$175.00/hr
Networking Support
Support for simple networking hardware and software
$205.00/hr
Advanced Server Support
Support for complex network (i.e. Cisco, Juniper) and server (i.e. AD, Exchange, SQL) hardware and software
$235.00/hr
Security Consulting / Expert Witness
Penetration testing, IT assessments, evidence gathering, hacking, etc.
$350.00/hr
Destination Charge within I-95
On-site technical service driving/parking fee
$50.00
Destination Charge within I-495
On-site technical service driving/parking fee
$75.00
After Hours and Emergency Support
For late night / early morning service calls (6PM - 8AM)
1.5x
Web Design & Development
Graphic & Layout Design, Web Programming, Database Design
$155.00/hr
Search Engine Optimization
Hand coding and optimization, link development, by contract only
Ask Us


Get on-site support contract and telephone/email support contract information.

  • 75% of unused hours in any given month carry over to the next!
  • 10% discount applied to pre-payment in full of any term-contract.
  • On-site services carry a 2 hour minimum charge billed in 15 minute increments.
  • Off-site services carry a 1 hour minimum charge billed in 15 minute increments
        (web site maintenance services carry a 1 hour minimum charge).
  • Non-profit organizations receive discounts on many service fees, details here.
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