For home and small business users who only require occasional support, a pay-as-you-go method may be the best solution to meet your needs and budget.
We also offer service contracts which carry 12-month minimum term commitments but can substantially reduce hourly rates and destination charges. All support contracts, on-site and telephone/email, include Remote Desktop Management services.
Standard Hourly Rates & Fees
| Service Type |
Rate |
Desktop/Application Support
Support for Mac/PC/mobile/tablet hardware and typical software |
$175.00/hr |
Networking Support
Support for simple networking hardware and software |
$205.00/hr |
Advanced Server Support
Support for complex network (i.e. Cisco, Juniper) and server (i.e. AD, Exchange, SQL) hardware and software |
$235.00/hr |
Security Consulting / Expert Witness
Penetration testing, IT assessments, evidence gathering, hacking, etc. |
$350.00/hr |
Destination Charge within I-95
On-site technical service driving/parking fee |
$50.00 |
Destination Charge within I-495
On-site technical service driving/parking fee |
$75.00 |
After Hours and Emergency Support
For late night / early morning service calls (6PM - 8AM) |
1.5x |
|
Web Design & Development
Graphic & Layout Design, Web Programming, Database Design |
$155.00/hr |
Search Engine Optimization
Hand coding and optimization, link development, by contract only |
Ask Us |
75% of unused hours in any given month carry over to the next!
10% discount applied to pre-payment in full of any term-contract.
On-site services carry a 2 hour minimum charge billed in 15 minute increments.
Off-site services carry a 1 hour minimum charge billed in 15 minute increments
(web site maintenance services carry a 1 hour minimum charge).
Non-profit organizations receive discounts on many service fees, details here.
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